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Use Slack channels as a knowledge source to help Ravenna AI answer questions based on your team’s conversations and shared information.

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Setup

1

Select Slack as your source

When adding documents to a knowledge folder, choose Slack from the available sources.
Slack Picker
2

Choose a channel

Select the Slack channel you want to import from the channel selector.
3

Import messages

Ravenna will import all messages and threads from the selected channel.

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Requirements

Only channels that have the Ravenna app added can be imported. Make sure to add the Ravenna app to any channel you want to use as a knowledge source before attempting to import it.
Currently, you can only select one channel at a time for import. To import multiple channels, repeat the import process for each channel.

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Auto sync

When auto-sync is enabled in your folder settings, Ravenna maintains synchronization with your Slack channel, ensuring your knowledge base stays current with the latest discussions and information.
  • New messages posted to the channel are automatically added to your knowledge base
  • Edited messages are updated in the knowledge base
  • Deleted messages are removed from the knowledge base
  • Thread replies are captured and associated with their parent messages
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