Setting up your first Workspace

Create and configure your first Ravenna workspace, sign in with the invited email, and start managing tickets for an IT, HR, or operations team.

To start this step you must have been invited to your Ravenna Organization by our team. If you have not yet been invited, please follow the guide Request Access.

Interactive walkthrough

Step-by-step

1. Sign in to Ravenna

   Go to Ravenna and sign in with the email invited by the Ravenna team to your Organization. You can sign in using your email or Google account.

   
2. Set up your first Workspace

   Each team in your Organization can create its own Workspace to manage support requests and connect Slack channels. When you first log in, Ravenna prompts you to create a Workspace.

   

   Use a clear, descriptive name like “IT Operations” or “People Operations.” This helps everyone understand the purpose of the Workspace. You can rename it later if needed.

3. Connect Slack

   Click the Connect button and follow the authentication steps. This installs Ravenna into your Slack workspace for your entire team.

   

   After authorizing Slack, you can start fine-tuning your Workspace settings.