Use the JumpCloud Requester Endpoints card to view a requester’s devices directly in the ticket sidebar. When a user submits a ticket, the card displays their JumpCloud devices, giving your team immediate visibility into device details without leaving the ticket.Documentation Index
Fetch the complete documentation index at: https://docs.ravenna.ai/llms.txt
Use this file to discover all available pages before exploring further.
Requester Endpoints
The card shows the following for each device bound to the requester:| Field | Description |
|---|---|
| Display name | Device display name or hostname. |
| Platform | Operating system family (macOS, Windows, Linux). |
| OS version | Operating system version number. |
| Model | Device model or architecture. |
| Last seen | Last check-in timestamp. |
| Serial number | Device serial number. |
| Disk encrypted | Whether disk encryption is enabled. |
| Agent version | Installed JumpCloud agent version. |
Setup
Connect JumpCloud
Follow the JumpCloud setup guide to connect your JumpCloud organization to Ravenna.
Learn more about JumpCloud workflow actions