Use the Jamf Pro Requester Endpoints card to view a requester’s Apple devices directly in the ticket sidebar. When a user submits a ticket, the card displays their Jamf-managed devices, giving your team immediate visibility into device details without leaving the ticket.Documentation Index
Fetch the complete documentation index at: https://docs.ravenna.ai/llms.txt
Use this file to discover all available pages before exploring further.
Requester Endpoints
The card shows the following for each device associated with the requester:| Field | Description |
|---|---|
| Display name | Computer name. |
| Platform | Operating system (e.g., macOS). |
| OS version | Operating system version number. |
| Model | Hardware model. |
| Last seen | Last check-in timestamp. |
| Serial number | Device serial number. |
| FileVault | FileVault encryption status. |
| Storage available | Available disk storage in GB. |
Setup
Connect Jamf Pro
Follow the Jamf Pro setup guide to connect your Jamf instance to Ravenna.
Learn more about Jamf Pro workflow actions and agent tools