What you can do
User lifecycle automation
Create new users, suspend accounts during investigations, and restore access when approved
Group membership management
List all groups, add users to groups during onboarding, and remove users during offboarding
Password and MFA management
Reset passwords and clear MFA registrations through helpdesk or self-service workflows
User profile sync
Sync user profiles and manager relationships for org hierarchy, approval routing, and workflow conditions
User profile data
Ravenna syncs Microsoft Entra ID user profiles for org hierarchy, approval workflows, and workflow interpolation.Available fields
| Field | Description |
|---|---|
jobTitle | Job title |
department | Department name |
companyName | Company name |
officeLocation | Office location |
mobilePhone | Mobile phone number |
businessPhones | Business phone numbers |
city | City |
state | State or region |
country | Country |
managerId | Manager’s Entra user ID (used to establish manager relationships) |
Ravenna automatically syncs manager relationships from Entra. When a user has a manager assigned, Ravenna matches the manager to a Ravenna user and displays the relationship on user profiles.
Using profile data in workflows
Access these fields through the user’s Entra ID metadata when building workflow conditions or actions:- Route approval requests based on department or company
- Apply different access policies by job title
- Include contact information in notifications
- Build location-based access rules using city, state, or country
Learn more about Microsoft Entra ID workflows